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You hit on a really key point here:

> I want the clarity of being able to talk to "the boss/the customer" and solve their problems

I finally identified that at my last job, and have begun actively working to make that happen. For example, I transitioned internally to a "platform" team so that I know my customer—my fellow product developers at the company.

This has resulted in me being MUCH happier with my day-to-day work.



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