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> I have never had Apple to refuse a refund

Good for you, but you're only one user out of more than a billion.

> I’ve had an iTunes account since 2003

I'm not sure how that's relevant, because the App Store opened in 2008. Also, Apple had a different CEO at the time.



The App Store was built on iTunes and used the same backend. The refund process hasn’t changed since then. Funny enough before the App Store you could buy Apple curated apps for your iPod.

Have you heard reports of Apple not granting refunds?


> The App Store was built on iTunes and used the same backend. The refund process hasn’t changed since then.

I'm not talking about the technical process. Like I already said, "There's of course a form to request a refund".

> Have you heard reports of Apple not granting refunds?

Yes, many. Indeed, I've heard it from my own customers, as I'm an App Store developer myself.




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